Best Discord Ticket Bots (2026)
Set up a professional support ticket system for your Discord server. Compare ticket bots with panels, transcripts, and team features.
Overview
Ticket bots transform your Discord server into a professional support center. Members can open private tickets for help, purchases, or applications, and your team can manage requests efficiently with assignment, transcripts, and analytics.
We've evaluated ticket bots based on their ease of setup, customization options, and features for support teams. Whether you're running a gaming community or a business support server, these bots have you covered.
How We Evaluate Tickets Bots
Our recommendations are based on the following criteria:
- Easy ticket creation (buttons, panels, commands)
- Customizable ticket categories
- Staff assignment and claiming
- Transcript saving and export
- Ticket limits and cooldowns
- Analytics and response metrics
Top Tickets Bots
View all ticket bots →Frequently Asked Questions
How do Discord ticket bots work?
When a user clicks a button or uses a command to open a ticket, the bot creates a private channel that only the user and support staff can see. Staff can respond, and when resolved, the ticket can be closed with an optional transcript saved.
Can I have multiple ticket categories?
Yes, most ticket bots support multiple categories like 'General Support', 'Billing', 'Bug Reports', etc. Each category can have different staff roles, channels, and templates.
Are ticket transcripts saved permanently?
This varies by bot. Some save transcripts to a designated channel, others offer web-based archives, and premium tiers often include longer retention. Check each bot's features for transcript handling.
Can I use tickets for applications or forms?
Yes, many ticket bots support application forms with custom questions. Users fill out the form when opening a ticket, making it great for staff applications, partnership requests, or order forms.
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